Blackpool Transport named the UK's top bus operator

Photo Credits: UK Bus Awards 

A renewed commitment to matching services to the needs of both residents and visitors to the Fylde coast has earned us the prestigious title of Bus Operator of the Year.

After scooping a Gold Award in the small to medium-sized (SME) operator category at the UK Bus Awards, we went on to be named the overall winner at a high-profile industry event in London yesterday (Tuesday, November 25).

The prestigious accolade recognised the transformation of bus services on the Fylde coast over the past 12 months, which has seen the successful launch of new branded services, including the Cleveleys Connections and Lytham Line.

Additional early morning, evening and weekend buses across the network have also proven a huge hit with the travelling public and, as part of the award judging process, ‘mystery passengers’ took to the network to see for themselves the many service improvements we have made.

On the recognition from peers in the wider transport sector, Jane Cole, Managing Director, commented: “To win this accolade is a fantastic achievement for the entire Blackpool Transport team, especially as we faced very strong competition from much larger operators.

“It is a testament to the hard work and dedication of our employees as they strive to deliver the best service possible to residents and the millions of visitors who flock to the Fylde coast every year for a holiday or day out.

“Importantly, it is also a huge vote of confidence in the changes we are making to deliver a bus service that Blackpool and surrounding towns can be proud of.”

The latest awards come hot on the heels of Blackpool Transport’s success at the National Transport Awards, where it secured top honours in the Tram Operator of the Year category.

“However, we will never become complacent, and our customers can expect further service enhancements in the months ahead,” Jane added.

Further information about the UK Bus Awards can be found here.